Terms of service
B2B GENERAL TERMS AND CONDITIONS
The services that are the subject of these General Terms and Conditions are offered by the company Interpul Leida S.r.l. (VAT no.: 01350730212), with registered office in Via Merano no. 8 in Lana (39011 - BZ), represented by its legal representative Ms. Brita Schreier, hereinafter referred to as the “Seller”. The certified e-mail address of the Seller is: interpul-leida@pec.rolmail.net.
1 Definitions
- E-commerce contract: a contract concerning goods and/or services concluded between the Seller (or the operator of the e-commerce website) and the Buyer within the framework of a distance sales or service system (without the simultaneous presence of the parties involved).
- Buyer: any natural or legal person who, in the context of their (future) commercial or professional activity, is authorized to act on the Site in order to purchase the Products in accordance with these General Terms and Conditions of Sale.
- Seller: The person named in the header who manages the Website and sells the Products directly to the Buyers.
2 Subject matter of the contract
2.1 With this e-commerce contract, the Seller sells and the Buyer buys the movable tangible goods or services listed and offered on the website www.interpul-leida.com via electronic means of communication.
2.2 The goods referred to in the previous point are available on the aforementioned website, which shows the catalog of goods offered. The products are accurately depicted and represented according to their actual characteristics. However, the Seller cannot guarantee an exact match with reality in terms of the images and colors displayed on the Customer's monitor. In the event of a difference between the image and the written product description, the product description always applies.
3 Technical steps for the conclusion of the contract
3.1 The contract between the seller and the buyer is concluded exclusively via the Internet. After accessing the website www.interpul-leida.com, the Buyer must follow the instructions described on the website to confirm his agreement to purchase the goods referred to in Article 2.
3.2 The purchase contract is concluded by completing the form in the online catalog and then sending it after displaying an order summary page containing all relevant order details such as order number, price, shipping costs, payment methods and delivery address.
3.3 Once the Seller receives the Buyer's order acceptance, the Seller will send a confirmation email or display a confirmation page.
3.4 Once the Buyer's payment has been received, the Seller will issue the relevant tax documents in accordance with DPR No. 633/1972. If the Buyer wishes to receive an invoice, he must inform the Seller of this when placing the order and provide the relevant tax data (tax number or VAT number).
3.5 The contract shall not be considered concluded until all the above points have been fulfilled.
4 Payment methods and refunds
4.1 All payments for the purchased goods shall be made exclusively in accordance with the payment methods indicated on the website www.interpul-leida.com/pagamenti. The use of the specified payment methods does not entail any additional costs for the Buyer.
4.2 Refunds will be credited immediately to one of the methods chosen by the Buyer and offered by the Seller. The Seller may withhold the refund until it has received the item or the Buyer has provided proof of its return.
4.3 All payments are made via an encrypted connection provided by the seller. The Seller guarantees the storage of this information with an additional level of encryption and in accordance with the applicable regulations on the protection of personal data.
5 Delivery times and methods
5.1 The Seller will deliver the ordered products without unjustified delay and at the latest within 30 working days from the conclusion of the contract. Orders placed at the weekend will be processed from the following Monday.
5.2 If the Seller is unable to make the delivery within the aforementioned period, it will immediately notify the Buyer by e-mail or telephone. Shipments within Italy and abroad will be made by express courier and will be accompanied by an official invoice indicating the value of each item in euros. Shipments are insured free of charge against accidental damage. As soon as the shipment arrives at its destination, the insurance becomes invalid.
Should the products be delivered to a country outside the European Union, the total price indicated in the order and confirmed in the order confirmation, including VAT (if applicable), is exclusive of any customs duties and other sales taxes, which the seller cannot quantify in advance, unless expressly provided for at the time of the order.
The Buyer therefore undertakes to pay these taxes, if any, in addition to the price indicated in the order and in the order confirmation, in accordance with the legal provisions of the country in which the products are delivered. The Buyer is requested to contact the competent authorities of its country of residence or of the country of destination of the Products for information on any duties or taxes that may be applicable. 5.3 Any other costs, taxes or charges levied by a country on the products ordered shall be borne by the Buyer.
5.4 The shipping methods, times and costs are detailed on the Seller's website at www.interpul-leida.com/spedizioni.
6 Prices
6.1 All sales prices stated on the website www.interpul-leida.com are in euros and constitute a public offer within the meaning of Art. 1336 c.c.
6.2 The sales prices are exclusive of VAT and other taxes. Shipping costs, VAT, taxes and any additional charges that are not included in the purchase price are indicated and calculated by the seller in the order process before the order is sent by the buyer and are also included on the overview page of the order placed.
7 Product availability
7.1 The Seller guarantees the processing and fulfillment of orders without delay. To this end, it shall indicate in its electronic catalog, in real time, the number of available and unavailable products and the shipping times.
7.2 If an order exceeds the quantity available in stock, the Seller will inform the Buyer by e-mail or other means (e.g. telephone) whether the item is no longer available or what the waiting times are for receipt of the selected item, and will ask whether the Buyer wishes to confirm the order or not.
7.3 The Seller's IT system shall confirm receipt of the order as soon as possible by sending the User a confirmation e-mail in accordance with point 3.3.
8 Limitations of liability
8.1 The Seller accepts no liability for disruptions due to force majeure if it is unable to execute the order within the deadlines specified in the contract.
8.2 Except in the case of intent or gross negligence, the Seller cannot be held liable for disruptions or malfunctions in connection with the use of the Internet that are beyond its control or that of its subcontractors.
8.3 The Seller shall also not be liable for any damage, loss or costs incurred by the Buyer as a result of non-performance of the contract for reasons not attributable to the Seller. The Buyer shall only be entitled to a full refund of the price paid and any additional costs incurred.
8.4 The Seller shall not be liable for the fraudulent and unlawful use of credit cards and/or other means of payment by third parties when paying for the products purchased, if it proves that it has taken all possible precautions and exercised due diligence in accordance with the state of the art and experience.
8.5 In no case can the Buyer be held liable for delays or defaults in payment if he proves that he has made the payment in the time and manner indicated by the Seller.
9 Liability for defects, proof of damage and compensable damage: Obligations of the seller
9.1 The seller is obliged to ensure that the item sold does not have any defects that render it unsuitable for the intended purpose or significantly reduce its value.
9.2 The notification of damage by the injured party must be made in writing and must specify the damaged product, the place and date of purchase. It must also include an offer to inspect the product if it is still available.
If a non-compliant and/or tampered box/packaging is received, the package must be accepted “under reserve”, stating the reason (e.g. open box, broken box, wet box, etc.). Complaints and returns of shipments will not be accepted unless they are marked with the aforementioned bill on the delivery bill.
9.3 The seller shall not be liable for the consequences of a defective product if the defect is due to the conformity of the product with a mandatory legal standard or a mandatory measure or if the product could not yet be considered defective at the time it was placed on the market by the manufacturer according to the state of scientific and technical knowledge.
9.4 No compensation is owed if the injured party was aware of the defect in the product and the danger it posed and nevertheless voluntarily exposed himself to it.
9.5 In any case, the injured party must prove the defect, the damage and the causal link between the defect and the damage.
9.6 The injured party may claim compensation for damage caused by death or personal injury or by the destruction or deterioration of an item other than the defective product, provided that it is an item that is normally intended for private use or consumption and is therefore mainly used by the injured party.
10 Warranties and methods of support
10.1 The Seller shall be liable for defects in conformity which become apparent within a period of 1 (one) year from delivery of the goods.
10.2. For the purposes of this contract, consumer goods shall be presumed to be in conformity with the contract if the following circumstances, if any, coincide (a) they are fit for the purpose for which goods of the same kind are normally used; (b) they correspond to the description given by the seller and have the characteristics of the goods which the seller has presented to the consumer as a sample or model (c) they have the characteristics and performance which are usual for goods of the same kind and which the consumer can reasonably expect, taking into account the nature of the goods and, where appropriate, any public statements made by the seller, the producer or his agent or representative in this respect, in particular in advertising or labeling d) they are also suitable for the particular purpose intended by the consumer, of which the consumer informed the seller when the contract was concluded and which the seller accepted, even tacitly.
10.3 The Buyer loses all rights if he does not notify the Seller of the lack of conformity within a period of 8 (eight) days after discovery of the defect.
10.4. In the event of a lack of conformity, the Buyer may, alternatively and free of charge, request the replacement of the purchased goods, a reduction in the purchase price or the termination of the contract under the conditions set out below.
10.5 The request must be sent in writing by registered letter with acknowledgment of receipt or by certified e-mail to the Seller, who will inform the Buyer within 7 (seven) working days of receipt whether he is willing to accept the request or for what reasons he cannot do so. If the Seller has accepted the Buyer's request, it shall specify in the same notification the method of shipment or return of the goods and the deadline for the return or replacement of the defective goods.
10.6 If the repair or replacement is impossible or excessively burdensome, or if the seller has not repaired or replaced the goods within the period specified in the previous point, or if the repair or replacement previously carried out has caused the buyer considerable inconvenience, the buyer may, at his discretion, demand a reasonable reduction in the price or termination of the contract. In this case, the Buyer shall address its request to the Seller, who shall inform the Buyer within 7 (seven) working days of receipt of the request whether it is prepared to comply with the request or for what reasons it cannot do so.
10.7 If the Seller has accepted the Buyer's request, it shall specify in the same notice the proposed price reduction or the arrangements for the return of the defective goods. In this case, it is the Buyer's responsibility to indicate how the amounts previously paid to the Seller are to be credited back.
11 Obligations of the buyer
11.1 The Buyer undertakes to pay the purchase price within the terms and conditions set out in the Contract.
11.2 After completing the online purchase process, the Buyer undertakes to print and keep this contract if it deems it necessary.
11.3 The information contained in this contract has already been viewed and accepted by the Buyer, who acknowledges this, as this step is mandatory before confirming the purchase.
12 Grounds for termination of the contract
12.1 The obligations assumed by the Buyer referred to in point 11, as well as the guarantee of the proper fulfillment of the payments made by the Buyer with the means referred to in art. 4 and also the exact fulfillment of the obligations assumed by the Seller in point 5, are of an essential nature, so that the non-fulfillment of even one of these obligations, unless it is due to unforeseeable circumstances or force majeure, will result in the termination of the contract without judicial decision, pursuant to art. 1456 of the Italian Civil Code.
13 Data protection
13.1 The Seller guarantees that the processing of the Buyer's personal data complies with the data protection provisions of Regulation (EU) 2016/679 and the applicable regulations.
13.2 The Buyer's general personal data (contact, personal and tax data) processed by the Seller as data controller will be processed in the manner and for the purposes indicated in the privacy policy of the website www.interpul-leida.com.
14 Contract storage
14.1 The Seller informs the Buyer that this Contract may be printed or saved on the Buyer's own devices.
14.2 Pursuant to Article 12 of Legislative Decree 70/2003, the Seller informs the Buyer that any order sent will be stored in digital form on the Seller's server according to confidentiality and security criteria.
15 Communications and complaints
15.1 Written communications to the Seller and any complaints are only valid if they are sent to the e-mail address contact@interpul-leida.com.
15.2 In the form to be filled in before payment, the Buyer must indicate his personal contact details, telephone number or e-mail address to which he wishes to receive communications from the Seller
16 Place of jurisdiction and place of performance
For all matters relating to the validity, effectiveness, interpretation, execution and termination of this contract, the Court of Bolzano shall have exclusive and indisputable jurisdiction
17 Available languages
The languages available on the website www.interpul-leida.com are Italian, English and German.
18 Applicable law
This contract is governed by Italian law.
B2C GENERAL TERMS AND CONDITIONS OF SALE
The services offered under these General Terms and Conditions of Sale are provided by the company Interpul Leida S.r.l. (Tax ID No.: 01350730212), with registered office in Via Merano No. 8 in Lana (39011 - BZ), represented by Ms. Brita Schreier (hereinafter referred to as the “Seller”), with the following certified e-mail address (PEC): interpul-leida@pec.rolmail.net.
1 Definitions
- E-commerce contract: a contract for goods and/or services concluded between the Seller (the operator of the e-commerce website) and the Buyer within the framework of a distance selling system (without the simultaneous presence of the parties involved).
- Buyer: a natural or legal person authorized to act on the Site exclusively for purposes related to their professional or future professional activity in order to purchase Products in accordance with the terms and conditions set out in these General Terms and Conditions of Sale.
- Seller: The person indicated in the header who operates the Website and sells the Products directly to the Buyers.
2 Subject matter of the Contract
2.1 Through this e-commerce contract, the Seller sells and the Buyer buys, by electronic means, tangible movable goods or services listed and offered on the website www.interpul-leida.com.
2.2 The said goods are available on the aforementioned website, which displays the catalog of goods offered. The products are represented accurately and in accordance with their actual characteristics. However, the seller cannot guarantee that the images and colors displayed on the customer's monitor correspond exactly to reality. In the event of discrepancies between the image and the written product description, the description shall always take precedence.
3 Technical steps for the conclusion of the contract
3.1 The contract between the seller and the buyer is concluded exclusively via the Internet. After accessing the website www.interpul-leida.com, the Buyer must follow the procedure described on the website to formalize his acceptance of the purchase of the goods referred to in Article 2.
3.2 In detail, the purchase contract is concluded by completing the form attached to the online catalog and then submitting the form after the Buyer has displayed a summary page of the order, which can be printed and which contains the Buyer's details and the order, the purchase price, the shipping costs and any additional charges, the terms of payment, the delivery address, the delivery times and the existence of the right of withdrawal.
3.3 Once the Seller receives the Buyer's acceptance of the order, it will send a confirmation e-mail or display a confirmation and order summary page, which can be printed and which also contains the data referred to in the previous points.
3.4 Once the Seller has received payment for the goods, it will issue the relevant tax documentation in accordance with DPR no. 633/1972, where required by law. If the Buyer wishes to receive an invoice, he must indicate this when placing the order and provide his tax number.
3.5 This contract shall not be deemed concluded and therefore invalid if the conditions set out in the above points are not met.
4Payment and refund conditions
4.1 All payments for the goods purchased by the Buyer can only be made via the payment methods indicated on the Seller's website at www.interpul-leida.com/pagamenti. The use of the specified payment methods will not result in any additional costs for the Buyer.
4.2 Any refunds to the Buyer will be credited to one of the methods offered by the Seller and chosen by the Buyer. In the event of withdrawal in accordance with Article 12 of this contract, the amount will be refunded no later than 14 (fourteen) days after the date on which the Seller becomes aware of the withdrawal. The seller may withhold the refund until he has received the item or until the buyer has provided proof that he has returned the item.
4.3 All payment messages are sent via the seller's encrypted line. The seller stores this information with an additional level of encryption security in accordance with the applicable regulations on the protection of personal data.
5 Delivery times and modalities
5.1 The Seller shall deliver the Products selected and ordered without undue delay and no later than 30 (thirty) working days after the conclusion of the Contract, in accordance with the methods chosen by the Buyer or indicated on the Website. Orders placed at the weekend will be processed from the following Monday.
5.2 If the Seller is unable to ship the goods within the period specified in point 5.1, the Buyer will be informed immediately by e-mail or telephone, provided that the Buyer has provided the relevant contact details when placing the order.
Deliveries in Italy and abroad are made by express courier and are accompanied by an invoice or receipt indicating the value of each item in euros. They are insured free of charge against accidental damage. As soon as the shipment has arrived at its destination, the insurance becomes invalid.
5.3 If the products are to be delivered to a country outside the European Union, the total price indicated in the order and confirmed in the order confirmation, including VAT (if applicable), is to be understood as a net price excluding any customs duties and other sales taxes, which the seller cannot charge in advance, unless this is expressly provided for in the order. The Buyer therefore undertakes to pay the said duties, if due, in addition to the price indicated in the order and confirmed in the order confirmation, in accordance with the legal provisions of the country to which the products are delivered. The Buyer is requested to check with the competent authorities of its country of residence or destination for any duties or taxes applicable in its country of residence or destination.
Any additional costs, fees, duties and/or taxes that a country may impose in any form on the products ordered on the basis of these Terms and Conditions of Sale shall be borne exclusively by the customer.
5.4 The shipping methods, times and costs are detailed on the Seller's website at www.interpul-leida.com/spedizioni.
6 Prices
6.1 All sales prices of the Products indicated on the aforementioned website are expressed in Euros and constitute a public offer within the meaning of art. 1336 of the Italian Civil Code.
6.2 The sales prices indicated in the previous point are exclusive of value added tax (VAT) and other taxes. Shipping costs, VAT, taxes and any additional charges not included in the purchase price are indicated and calculated by the Seller during the purchase process before the order is placed by the Buyer and are also included on the summary page of the order placed.
7 Availability
7.1 The Seller shall ensure through the electronic system used that orders are processed and fulfilled without delay. To this end, it shall indicate in its electronic catalog in real time the number of available and unavailable products and the shipping times.
7.2 If an order exceeds the quantity available in the warehouse, the Seller will inform the Buyer by e-mail or other means (e.g. telephone) whether the item can no longer be pre-ordered or how long the waiting time is to receive the selected item and ask whether the Buyer wishes to confirm the order or not.
7.3 The Seller's IT system shall confirm the registration of the order as soon as possible by sending a confirmation e-mail to the User in accordance with point 3.3.
8 Liability
8.1 The Seller shall not be liable for disruptions due to force majeure if it is unable to fulfill the order within the deadlines specified in the contract.
8.2 The Seller shall not be liable to the Buyer for disruptions or malfunctions in connection with the use of the Internet that are beyond its or its suppliers' control, except in cases of willful misconduct or gross negligence.
8.3 Furthermore, the Seller shall not be liable for damages, losses or costs incurred by the Buyer as a result of non-fulfillment of the contract for reasons not attributable to the Seller. In this case, the Buyer shall only be entitled to a full refund of the price paid and any incidental costs incurred.
8.4 The Seller accepts no liability for any fraudulent or unlawful use of credit cards and/or other means of payment by third parties when paying for the products purchased, provided that the Seller can prove that it has taken all reasonable precautions in accordance with the current state of science and technology and with due care.
8.5 Under no circumstances may the Buyer be held liable for delays or payment difficulties, provided that he can prove that he has made payment within the time limits and in the manner indicated by the Seller.
9 Liability for defects, proof of damage and compensable damage: the seller's obligations
9.1 Pursuant to Art. 114 et seq. of the Consumer Protection Act, the seller is liable for damages caused by defects in the goods sold if he fails to inform the injured party of the identity and place of residence of the manufacturer or the person who delivered the goods to him within 3 (three) months of the latter's request.
9.2 The injured party's claim for compensation must be made in writing and must specify the damaged product, the place and date of purchase. In addition, the damaged product, if still available, must be offered for inspection. In the event of receipt of non-compliant and/or tampered packaging, the package must be accepted “under reserve”, stating the reason (e.g. open packaging, damaged packaging, wet packaging, etc.). Complaints and returns of shipments will only be accepted if this is indicated on the delivery bill with the aforementioned note.
9.3 The seller cannot be held responsible for the consequences of a defective product if the defect is due to the compliance of the product with mandatory legal regulations or a mandatory order, or if the state of scientific and technical knowledge at the time the manufacturer placed the product on the market was not yet sufficient to consider the product defective.
9.4 No compensation is owed if the injured party was aware of the defect of the product and the resulting danger and nevertheless voluntarily exposed himself to the danger.
9.5 In any case, the injured party must prove the defect, the damage and the causal link between the defect and the damage.
9.6 The injured party may claim compensation for damage caused by death or personal injury or by the destruction of or damage to an object other than the defective product itself, provided that the object was intended for private use or consumption and was mainly used in this way by the injured party.
9.7 However, the material damage pursuant to Art. 123 of the Consumer Protection Act is only eligible for compensation to the extent that it exceeds the amount of 387.00 euros (three hundred and eighty-seven).
10 Warranties and support modalities
10.1 The Seller shall be liable for any defect in conformity with the contract that occurs within 2 (two) years of delivery of the goods.
10.2. For the purposes of this contract, consumer goods shall be deemed to be in conformity with the contract if, where applicable, the following circumstances exist: (a) they are fit for the usual use of goods of the same kind; (b) they correspond to the seller's description and have the characteristics of the goods which the seller has presented to the consumer as a sample or model; c) they have the usual quality and performance of a good of the same kind that the consumer can reasonably expect, taking into account the nature of the good and, where appropriate, public statements made by the seller, manufacturer or their agent or representative, in particular in advertising or on labeling; d) they are also fit for the particular purpose of use made known to the seller by the consumer at the time of conclusion of the contract and also tacitly accepted by the seller.
10.3 In any event, it shall be presumed, subject to proof to the contrary, that any lack of conformity occurring within 12 (twelve) months of delivery of the goods already existed at that time, unless this presumption is incompatible with the nature of the goods or the lack of conformity.
10.4 In the event of a lack of conformity, the Buyer may, at its option and at no cost, demand the replacement of the goods purchased, a reduction in the purchase price or the termination of this contract, subject to the conditions set out below. The Seller reserves the right to refuse reimbursement in the event of minor defects, the burden of proof being on the Seller.
10.5 The request must be sent in writing by registered letter with acknowledgment of receipt or by certified e-mail to the Seller, who shall notify the Buyer within 7 (seven) working days of receipt of its willingness to comply with the request or of the reasons preventing it from doing so. In the same communication, if the Seller has accepted the Buyer's request, the Seller must indicate the method of shipment or return of the goods and the estimated time for the return or replacement of the defective goods.
10.6 If the repair or replacement is impossible or disproportionately expensive, or if the Seller has not carried out the repair or replacement of the goods within the period referred to in the previous point, or if the replacement or repair already carried out has caused considerable inconvenience to the Buyer, the latter may, at its option, request a reasonable reduction in the price or termination of the contract. In this case, the Buyer shall address its request to the Seller, who shall inform the Buyer within 7 (seven) working days of receipt of its willingness to comply with the request or of the reasons that prevent it from doing so.
10.7 In the same communication, the Seller, if it has accepted the Buyer's request, must indicate the proposed price reduction or the arrangements for returning the defective goods. In these cases, it is the Buyer's responsibility to specify the arrangements for reimbursement of the sums previously paid to the Seller.
11 Obligations of the Buyer
11.1 The Buyer undertakes to pay the price of the purchased goods in accordance with the conditions and terms set out in the Contract.
11.2 After completing the online purchase procedure, the Buyer undertakes to print and keep this Contract if it deems it necessary.
11.3 The information contained in this contract has already been viewed and accepted by the Buyer, which is hereby confirmed, as this step is mandatory before confirming the purchase.
12 Right of withdrawal
12.1 In any case, the Buyer has the right to withdraw from the concluded contract without penalty and without giving any reason, within a period of 14 (fourteen) calendar days from the date of receipt of the purchased goods.
12.2 Should the Buyer decide to exercise the right of withdrawal, he/she must inform the Seller by registered letter with acknowledgment of receipt to the following address: Via Bevazzana n. 22, San Michele al Tagliamento (30028 - VE), or by certified e-mail to the address interpul-leida@pec.rolmail.net.
To exercise the right of withdrawal, the notification can be validly replaced by the return of the purchased goods within the same period. The date of delivery to the post office or carrier shall be decisive between the parties.
12.3 The return of the goods by the Buyer must take place without undue delay and in any case within 14 (fourteen) days from the date of notification of withdrawal to the Seller. If the returned goods show signs of damage or wear and tear due to handling not necessary to establish the nature, characteristics and functioning of the goods, the Seller may retain an amount corresponding to the loss in value.
12.4 The only costs to be borne by the consumer when exercising the right of withdrawal under this article are the costs of returning the goods directly to the seller.
12.5 The Seller shall arrange for the refund of the price of the item for which the right of withdrawal has been exercised within 14 (fourteen) days of receipt of the Buyer's notice of withdrawal. The Seller may withhold the refund until receipt of the goods or until the Buyer provides proof of return.
12.6 Upon receipt of the notice by which the Buyer declares the exercise of the right of withdrawal, the Parties are released from their mutual obligations, without prejudice to the provisions of the previous points of this article.
13 grounds for termination of the contract
13.1 The obligations assumed by the Buyer in clause 11, as well as the guarantee for the proper completion of the payment made by the Buyer pursuant to clause 4 and also the exact fulfillment of the obligations assumed by the Seller in clause 5, are of an essential nature. Therefore, by express agreement, the failure to fulfill even one of these obligations, unless caused by force majeure or accident, will lead to the automatic termination of the contract pursuant to art. 1456 of the Civil Code, without the need for a court decision.
14 Processing of personal data
14.1 The Seller guarantees the compliance of the processing of the Buyer's personal data with the data protection provisions pursuant to EU Regulation 2016/679 and the applicable regulations.
14.2 The Buyer's general personal data (contact, personal and tax data) processed by the Seller as data controller shall be processed in accordance with the methods and for the purposes set out in the privacy policy of the website www.interpul-leida.com.
15 Type of storage of the contract
15.1 The Seller informs the Buyer that this contract may be printed or stored on the Buyer's own devices.
15.2 Pursuant to art. 12 of Legislative Decree 70/2003, the Seller informs the Buyer that any order submitted will be stored in digital form on the Seller's server, ensuring confidentiality and security.
16 Communications and complaints
16.1 Written communications to the Seller and any complaints shall be considered valid only if they are sent to the e-mail address contact@interpul-leida.com.
16.2 In the form to be filled in before payment, the Buyer shall indicate his personal contact details, telephone number or e-mail address to which the Seller's communications are to be sent.
17 Jurisdiction and competent court
Should the parties wish to invoke the ordinary courts of law for questions relating to the validity, effectiveness, interpretation, execution and termination of this contract, the competent court shall be that of the consumer's domicile or place of residence.
18 Available languages
The languages available on the website www.interpul-leida.com are Italian, English and German.
19 Applicable law
This contract is governed by Italian law.